Ensuring compliance of our operations with internal rules, laws and recognized standards of behaviour.


The measure of success of a contemporary enterprise is the achievement of financial targets and continuous implementation of innovations which ensure growth and guarantee the company's future success.

However, it is also important how our company achieves recognition. Key components of success include integrity and ethical conduct of the management and every single employee, as well as transparent and timely circulation of internal and external information and reports. In accordance with the principle of sustainable development, we are all aware of our responsibility for the economic and environmental effects of our activities.

Together, we safeguard the reputation of all Volkswagen brands. Code of Conduct serves as a set of guidelines to be followed everyday in the workplace and indicates areas requiring special attention and sensitive approach to avoid risks and conflicts.

The implemented whistleblowing system is also particularly important.

Detailed information on reporting misconduts is available below and on the Volskwagen Group's website:

Report can be made directly to the following address:

If you have questions regarding Compliance please contact us:


Integrity means doing the right thing out of personal conviction - in responsibility for our company, for business partners and as a member of society. This also includes the steadfastness to adhere to personal principles - regardless of emotional, economic and social pressures.

Integrity cannot be imposed by rules, but can only be achieved through attitude and inner conviction. This is the basis for the business success of the Volkswagen Group and our Volkswagen Commercial Vehicles brand and is placed on an equal footing with our economic goals.

Integrity concerns everyone - which is why employees are also actively involved in the integrity activities of Volkswagen Poznań.

Our Whistleblower System

Complying with statutory regulations and internal rules has top priority at Volkswagen Group.

The success of our company is based on Integrity and Compliance. To meet these standards, it is important to learn of potential employee or supplier misconduct and to put a stop to it. Therefore, we entrusted  the Central Investigation Office to operate an independent, impartial and confidential Whistleblower System on our behalf. 

The qualified and experienced colleagues at the Investigation Office examine every report and follow it up systematically. A key pillar of our Whistleblower System is the principle of procedural fairness. It also guarantees the greatest possible protection for whistleblowers, persons implicated and employees contributing to the investigation of reported misconduct.

This also includes offering opportunities for anonymous reporting and communication. Volkswagen Group assures not to perform any steps in order to identify anonymous whistleblowers, who do not misuse our Whistleblower System. Retaliation of whistleblowers and all persons who contribute to investigations will not be tolerated. Persons implicated are presumed innocent until the violation is proven. Investigations will be conducted with the utmost confidentiality. The information will be processed in a fair, fast and protected process.

How do we process your report?

The qualified and experienced colleagues at the Investigation Office examine every report for potential misconduct by a Volkswagen Group employee thoroughly and follow it up systematically.  First, you will get a confirmation of  receipt. The Investigation Office then assesses your report. This includes gathering facts particularly from the whistleblower. Only if this initial evaluation shows grounds for suspicion of a violation an investigation by a dedicated Investigating Unit will be started. Afterwards, the results of the investigation will be assessed by the Investigation Office and appropriate measures will be recommended. Information about the status* and the outcome of the procedure will be given to you without undue delay.

Potential violations of the Code of Conduct for Business Partners by suppliers, including serious risks and violations of human rights and environment by direct and indirect suppliers, can also be reported to the Investigation Office -  as well as reports requiring otherwise immediate action. The Investigation Office will inform the responsible departments, who will process the issue accordingly. This particularly includes taking the necessary measures to minimize or end violations and/or risks.

* The processing time varies depending on the subject of the procedure.

Do you have any concern or feedback regarding a Volkswagen Poznan product or service?

If you have any questions or feedback regarding products or services provided by Volkswagen Poznan or our business partners please contact:

We kindly ask for your understanding that the Whistleblower System unfortunately cannot process customer complaints.

Making a report to our Whistleblower System.

The Whistleblower System offers various channels to report potential employee misconduct, that allow a swift review and reaction by our company if necessary.

24/7 Hotline

You can make a report at 365 days, 24 hours, using the international toll-free number:

+800 444 46300

If your local telephone provider does not support the toll-free service, you can call the following chargeable number:

+49 5361 946300

You have the option of using a web-based communication platform [Introduction (] to contact the Investigation Office in many languages. This system is confidential and technically secured.Even if your preferred language is not offered in the reporting channel, you can use any language to submit your report. You can also contact the Investigation Office in any language via e-mail or post.

Volkswagen Poznan has appointed external lawyers to act as Ombudspersons. They advise on the Whistleblower System or ensure that reports from whistleblowers are forwarded anonymously to the Investigation Office if desired.If you want to get in contact with the Ombudsperson you can find their contact details here:

You can get in contact with the Investigation Office of via e-mail:

Central Investigation Office

Postal address:

Central Investigation Office

Box 1717

38436 Wolfsburg Germany

In person:

Please make an appointment in advance by writing an E-mail to:

Do you have further questions or do you need a local contact?

Questions concerning the Whistleblower System at Volkswagen Poznan can be addressed to the Investigation Office but also to our Compliance Officer via e-mail address: